My only complaint is that it takes considerably longer to get the tix up here in Canada. The closer we get to the show, the more anxious I become that I haven't gotten my tickets yet.
Unfortunately Frontgate doesnt really discourage tickets being bought by resellers, but is there really a perfect system that would insure that only fans have pre-sale access?
If someone received multiple envelopes, and got charged multiple times for shipping costs, my guess is that when ordering the tickets, you competed the billing info for each time that you got charged. Had you ordered all your tickets, and then proceeded to checkout, I think you would have only been charged once.
A lovely view of heaven but I'd rather be with you