Sorry to hear so many people were shut out on the pre-sale.
I was signed into my frontgate account before the tickets went on sale.
At 12:00pm edt couldn't get tix for the 31st (tried a few times), so I moved on to the 30th (got 2), then the 29th (got 2), then went back to the 31st and was finally successful at getting 2 tix for NYE. Guess all of this took less than 60 seconds.
So very grateful, as my boyfriend and I are flying in from Toronto, Canada, and we weren't going to book flights and hotels until we had secured tickets.
I hope everyone here gets the tickets they are after! Good luck!