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Brother Dust
Gold Boarder
Posts:934

Re: FrontGate Tix - do they ever arrive?

#3282 3 years, 5 months ago
Still waiting for the 30th tickets
Aries 5
Fresh Boarder
Posts:14

Re: FrontGate Tix - do they ever arrive?

#3395 3 years, 5 months ago
We too have been having issues with Frontgate. Twice now. either myself or my husband were told at the door of the venue that our tickets are no good. The first time was in Orlando,FL last winter. The usher scanned my ticket and informed me that it was no good. I was shocked because I bought this ticket from Frontgate. The show was sold out, and luckily for me my husband and another man behind me just pushed me past the usher. This time, we were in Wallingford,CT. I went into the show and told my husband I would meet him at the seats. We were in section 101 row p seats 4 and 5. I had the ticket with seat 5. When my husband tried to enter they told him his ticket was no good. Once again, we purchased these tickets from Frontgate. We flew from California for both of the above mentioned shows. This is a bit concerning to me. I am worried this will happen again. I have emailed Frontgate numerous times and received emails from Greg stating that they are looking into it. What is there to look into? They sold me double issued tickets! I have also called and been given the brush off. I find it funny that people on here are hearing from them that it is Furthur's fault that this is happening. He just emailed me that it is the venue's fault. Which is it? I hope Furthur stops using Frontgate! They are unprofessional. I am saving every email and going to be a thorn in their side until this issue is resolved!
Jerry
Fresh Boarder
Posts:6

Re: FrontGate Tix - do they ever arrive?

#3422 3 years, 5 months ago
I have not had issues with front gate ticketing until 2011! Now, Greg won't return our calls, and we have yet to receive tickets in the promised time frame given as terms and conditions of the sale. We need to bring this to the attention of Phil, Jill, Matt, or anyone else high up that needs to know. We must go furthur and truck in style along the avenue and arrive at the venues with valid tickets in hand that will scan and not hold up the line. We get Phil's attention because of wise cracks and critiques, but nothing on ticketing nightmares? Music Today worked great for the rehearsals, why the change to these wise guys?
Jerry
Fresh Boarder
Posts:6

Calling Phil, Jill, or Matt Please Help!!!

#3423 3 years, 5 months ago
Please help your fans and take controll of this Frontgate ticketing fiasco at once, PLEASE
MindLeftBodyJam
Junior Boarder
Posts:72

Re: FrontGate Tix - do they ever arrive?

#3425 3 years, 5 months ago
These stories are not making me feel any better. This is my first experience with them...and probably my last.


Brother Dust wrote:
Still waiting for the 30th tickets


keep us posted
Brother Dust
Gold Boarder
Posts:934

Re: FrontGate Tix - do they ever arrive?

#3747 3 years, 5 months ago
Got an e-mail this morning telling me my tickets are shipping !!!!!!
Confusions Prince
Junior Boarder
Posts:218
High on a Mountain

Re: FrontGate Tix - do they ever arrive?

#3755 3 years, 5 months ago
Brother Dust wrote:
Got an e-mail this morning telling me my tickets are shipping !!!!!!


Yeah, I got one last Wednesday. Still no tickets. :-/
If it rolls, sink it.
brokenarrow
Gold Boarder
Posts:1020

Re: FrontGate Tix - do they ever arrive?

#3795 3 years, 5 months ago
Called , took forever, and he seemed he didn't want to answer my? Buy he told me my hampton tickets were in the last bunch to ship on Tuesday. My order # matched everything. So wish me luck
GOOD LOVE
Confusions Prince
Junior Boarder
Posts:218
High on a Mountain

Re: FrontGate Tix - do they ever arrive?

#3880 3 years, 5 months ago
Got mine today.
If it rolls, sink it.
tomass
Junior Boarder
Posts:40
High There?

Re: FrontGate Tix - do they ever arrive?

#3883 3 years, 5 months ago
I keep runnin to the window and .................................nuthin'...............waitin on my Pittsburgh tix 1 week to go!! Damn sure have already been charged!
When you need a haircut bad..........
Aries 5
Fresh Boarder
Posts:14

Re: FrontGate Tix - do they ever arrive?

#3918 3 years, 5 months ago
Just got an email, telling me that the ticket they are looking into the ticket they had issued us that was double issued. This company is so frustrating! Their reply was that this is a very technical issue to figure out! Not! They sold us a ticket that when trying to use, we were told it was no good. We deserve a refund! Frontgate is a horrible company as of 2011, and I hope that Phil, Jill, Bob, and whoever else reads all of these complaints and does something about it!
charliechanman
Junior Boarder
Posts:54

Re: FrontGate Tix - do they ever arrive?

#3972 3 years, 5 months ago
Brother Dust wrote:
Got an e-mail this morning telling me my tickets are shipping !!!!!!


If it ever arrives, it's a miracle ...
SAY YOUR PEACE AND GET OUT
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