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rockinbob
Platinum Boarder
Posts:1467

Re: Terrapin Crossroads

#125711 2 years, 6 months ago
Those are just KILLER! Would LOVE to have that hanging in my Meditation Room
Aint No Time To Hate, Barely Time To Wait.........
taper.tsquare
Visitor

Re: Terrapin Crossroads

#125734 2 years, 6 months ago
amusingdeva wrote:
The latest from TC on the ticket debacle for those not on Facebook:

We are in the process of contacting everybody who had a successful PayPal purchase for the shows. Once that is complete any remaining tickets will go onsale to the public at 4:00PM PST.
Please note that if you bought VIP tickets or Weekend packages through Music Today, these are VALID. You are good to rock!


this info posted by TC is bullshit. i still have not received confirmation of my ticket order on 02/22. the announcement says that tickets will go back on sale AFTER everyone who purchased tickets on 02/22 was notified, but TC is once again providing incorrect info to the public.

per the original email that i received from TC i had at least one successful ticket transaction, but no details about what i actually purchased. i received several follow-up emails saying they were working to resolve my issue and a confirmation email was forthcoming. wrong. i got nothing... nada, zip! TC still has my money, hasn't confirmed my order and hasn't issued a refund for any tickets that i didn't receive. now tickets are on sale again, and TC has screwed me in the booty (without even kissing me first). thanks TC, way to go! did you think my $608 was just a donation?
Strider1
Platinum Boarder
Posts:2389
PMA - Positive Mental Attitude

Re: Terrapin Crossroads

#125741 2 years, 6 months ago
Taper.tsquare - I feel your pain.

I purchased 2 GAs for 3/22 and 3/23 and 2 VIPs for 3/25 on 2/22. I received a vague paypal receipt, so I didn't know if I had tix or not. The only reason I got VIPs for the 25th was due to an error on their website listing the GA's for the 25 under a button that said the 29th, so not finding a button for the GAs on the 25, I assumed they sold out and went for the VIP's.

I then received the same confusing emails that you received regarding the SNAFUs. So to be safe, on the 23rd, I repurchased the GAs for all 3 dates - 3/22,3/23,& 3/25. Yes it locked up alot on $$ on my card, but I knew I would dispute any and all charges from the 2/22 presale.

Well, yesterday they sent me an email stating that they were refunding my GAs on my first purchase, but not the VIP's since they weren't "duplicated" in my second purchase. I have sent them an email explaining the situation and am still awaiting a response from them. If they don't respond I will just dispute it thru my credit card.

I have a feeling they will be more than willing to cancel and refund any extra tickets purchased during this SNAFU. First as a customer service to those who bought more tickets than they need. Second, it allows those tickets to be available for other fans. If they forced us to keep the extra tickets we bought because of the SNAFU wouldn't they be encouraging us to sell our extras in the secondary market? Something we all want to avoid.

For whatever it's worth, the tickets have been on sale to everybody now since last night and yet still only the 17th is completely sold out and only the VIPs for the 18th.

If you can, just buy what you need again now, and dispute the charges for the other sales.
Takin' it in stride!
Last Edit: 2 years, 6 months ago by Strider1.
23atwell
Platinum Boarder
Posts:4844
I love what I love and I want it that way

Re: Terrapin Crossroads

#125753 2 years, 6 months ago
Posters are super cool. I love it
And I'm going to sit right here until I die
taper.tsquare
Visitor

Re: Terrapin Crossroads

#125774 2 years, 6 months ago
Strider1:

not only do i feel bad for the fans that are still caught up in this ticketing mess, but i also feel bad for the TC staff. yes, someone (or more than one someone) screwed up really bad and the fans have a right to be mad. but i know this situation was not intentional; TC would have liked for the initial roll-out of tickets to be a smooth process for the fans while at the same time closing access to scalpers. well, it sure didn't go as planned and i have every confidence that the TC staff has been feverishly working behind the scenes to resolve the screw-ups.

my biggest complaint is that TC has still tried to rush things in the face of this debacle. i was willing to be patient while they sorted things out, but they just kept rushing to the next phase of the process before fixing anything. to leave some issues unresolved and to leave some people in the dark while posting publicly that tickets are once again on sale and everything is OK is like pouring salt on an open wound.

anyway, lots of lessons learned from this experience. i hope TC gets things under control so we can all go back to focusing on the music.
Last Edit: 2 years, 6 months ago by .
Strider1
Platinum Boarder
Posts:2389
PMA - Positive Mental Attitude

Re: Terrapin Crossroads

#125775 2 years, 6 months ago
Island Head wrote:
Mike DuBois posters for Terrapin Crossroads



And yes, the posters are very cool.
I don't like buying a poster from show(s) I didn't attend, but I might need to get this whole set!
Takin' it in stride!
cletus1
Junior Boarder
Posts:45

Re: Terrapin Crossroads

#125801 2 years, 6 months ago
can someone please help me figure out how to get tickets. i need one for march 30th but cant figure out how to purchase.
deadontherivet
Expert Boarder
Posts:720

Re: Terrapin Crossroads

#125802 2 years, 6 months ago
cletus1 wrote:
can someone please help me figure out how to get tickets. i need one for march 30th but cant figure out how to purchase.


Just go to terrapincrossroads.net There is a buy tix link on the page. I just bought some, and it seems like the issues are worked out.
I wish I was the headlight on a northbound train.
cletus1
Junior Boarder
Posts:45

Re: Terrapin Crossroads

#125805 2 years, 6 months ago
must have missed it thanks
Wundurland
Expert Boarder
Posts:620

Re: Terrapin Crossroads

#125838 2 years, 6 months ago
Strider1 wrote:
Island Head wrote:
Mike DuBois posters for Terrapin Crossroads



And yes, the posters are very cool.
I don't like buying a poster from show(s) I didn't attend, but I might need to get this whole set!


And where, praytell, are you planning on putting these posters among the others???
...was staring at the little blotch of sunshine with a special intensity, considering lying down in it.

-JD Salinger
Last Edit: 2 years, 6 months ago by Wundurland.
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